"Services were all five star."
Australia, 9th February 2011"My customer service representative, Kristy White, was very helpful, informative and professional. She also displayed compassion and sensitivity dealing with an emotional situation such as this. I greatly appreciated her help and the speediness of our test results (4 days early). I would not hesitate to recommend your company to any acquaintances."
Canada, 3rd March 2011"Thank you so much for getting back to us in such a timely manner. This takes off so much pressure and allows them to move on as a family. Again thank you."
Canada, 11th March 2011"I was very impressed with the whole process and glad to know there is something available at such a reasonable price for people to access."
Canada, 11th March 2011"Thank you, I am very impressed with your efficiency, as you can imagine my clients are very anxious."
Australia, 15th March 2011"Thanks so much for the final result. Now I can put to rest any thought contrary to the results.
I will be very happy to recomment easyDNA in the future should any of my friends or co-workers require such services.
Kind regards"
Australia, 5th April 2011"Awesome customer service! thanks for a great service."
Australia & New Zealand, 13th April 2011"Thank you Vee you have been very helpful :)"
Australia & New Zealand, 13th April 2011"Thank-You for the mail,esp.early. I appreciate everything you have done to assist me in concluding this test. You have done more than I ever expected,bravo!! I will not try any further testing. I got the hair from my fathers wool hat. He hardly has hair at 93 !! Again, Thank-You for making the process easy..hence the name Easy Dna (no pun intended )
Please pass this message on to your supervisor-they should be reminded of your excellent customer service and your genuin concern for your clients. Again, BRAVO !!!"
USA, 26th April 2011"Thank you for your quick response and excellent service. It is appreciated
Have a great week"
New Zealand, 26th April 2011"Thanks for excellent client service by your company"
Haiti, 29th April 2011"I just wanted to write you a note to tell you thank you for all of your patience, understanding and kindness..
...I was reading over the correspondence between us this past few months and I took note of how well you handled my repetitive questions, and rambling. You handled them with professionalism and dignity.
I’m sure you have to deal with a lot of people on a daily basses with regard to this type of ‘sensitive’ matter. but I wanted to say thank you! You have been fantastic. I honestly cant say thank you enough. for the time and care you took with me!"
Canada, 13th May 2011"A life changing email for a group of people.
Thankyou so much."
Canada, 16th May 2011"Thank you very much & keep up the good work!"
South Africa, 20th May 2011See more ..."you made it so easy very professional many thanks."
Australia & New Zealand, 20th May 2011"Thanks for your help I would just say please keep on doing your job, because as you say this is actually a peace of mind test."
South Africa, 10th June 2011"Hi Team,
A big thank you to everyone for doing the DNA test. This has made my life an easier one and now I can make up time with my Dad now, that sounds so weird. All the best keep up the great work."
New Zealand, 22nd June 2011"thank you easy dna for the excellent sercices provided. i can't even begin to describe how greate i am, the staff is very professional and they also do follow ups. as a person who works at client oriented industry i learnt a lot from the consultan who was always icontact with me, giving me all updated info, thank you.i sure will recomend easy dna to other people, ifact i'll be like a an ambassador."
South Africa, 25th June 2011"It was my first experience, and with people willing to help u understand is great, so great overall service, thanks."
Australia & New Zealand, 29th June 2011"Results came through sooner than expected. Thank you for helping me find my family."
Australia & New Zealand, 12th July 2011"I appreciate very much, excellent service. Best Regards"
New Zealand, 21st July 2011"Thank you for a fantastic service - results received way before time, and everyone we dealt with along the way was extremely helpful and efficient."
South Africa, 23rd August 2011"I have been pleasantly surprised with the high standard of professionalism and prompt communication. My concerns seemed to be important and my case was dealt with sensitively. Even when I called the Auckland office, they were informatuve, friendly and re assured me (Was a difficult time for me).
easyDNA is one of the few customer focussed business' left.
Kudos
I would recommend your services to anyone needing them 🙂
Thank you very very much"
New Zealand, 02nd September 2011"Your service is easy to access, you are expediant in processing requests and samples and dissemination of results is confidential and such results are distributed through means preferred by customers."
South Africa, 05th September 2011"Excellent customer service. All my questions were answered very promptly and clearly. Thank you very much."
Australia & New Zealand, 22nd September 2011"What an awesome company!
Thanks again so very much! I really appreciate it! Have a great day!"
Australia, 04th October 2011"I was afraid my citizenship application could be delayed because of the DNA test, but easyDNA has really exceeded my expectations!"
Australia, 06th November 2011